Fitness boot camps often promise fast results. What if you could apply that same intensity to other parts of your life? What if you could spend just 10-minutes once a week for five weeks and be omni-channel smart at the end?
You can when you attend the Aspect sponsored Customer Experience Boot Camp: Basic Training for Superior Omni-Channel Consumer Engagement.
Today’s customers are busy and demand service whenever, wherever and on the channel they chose. Making that a reality can be tricky! We can show you exactly what it takes to provide your customers with a superior omni-channel experience, ten minutes at a time!
Watch the entire boot camp series and:
- Discover how new consumer expectations are driving the need to put the “self” back in customer self-service
- Understand “experience continuity” and why it’s a necessity for every modern-day contact center
- Learn how context cookies are a compelling way to connect channels and transfer from self- to live service seamlessly
- Learn strategies to improve the customer experience while lowering costs
- Identify ways to retain agents as their role is being elevated through the rise in self-service
- Learn what it takes to deliver remarkable mobile moments
- See how IVR can be taken to the next level by leveraging smartphone capabilities
If you’re ready to get started, and be omni-channel smart, REGISTER TODAY! >>
The post Customer Experience Boot Camp: Basic Training for Superior Omni-Channel Consumer Engagement appeared first on Aspect Blogs.